Privacy policy
This Privacy Policy describes how CFE HEALTH HOLDING I INC, operating the Fine Jewel Hub website, collects, uses, discloses, stores, and protects information obtained through https://www.finejewelhub.shop/.
Our website offers bathroom supplies, home-storage products, decorative merchandise, and related household products.
We recognize that information shared during an online purchase can be personal and important. Our goal is to use information responsibly and primarily for purposes connected with operating our store, completing transactions, supporting customers, maintaining security, and complying with applicable law.
1. Information We Collect
Depending on how you interact with our website, we may collect information you voluntarily provide and technical information generated through your use of the website.
Information Provided by Customers
This may include:
- Full name;
- Billing address;
- Shipping address;
- Email address;
- Telephone number, if provided;
- Order information;
- Products purchased;
- Return and refund information;
- Customer-service communications;
- Payment-related transaction information; and
- Other information voluntarily submitted through the website or email.
Automatically Collected Information
When you visit the website, certain technical information may be collected automatically, including:
- IP address;
- Browser type;
- Device type;
- Operating system;
- Approximate access time;
- Pages viewed;
- Referring website;
- General website interaction information;
- Error information; and
- Other technical information necessary to operate and secure the website.
2. How We Use Personal Information
We may use information to:
- Process and fulfill orders;
- Confirm transactions;
- Arrange shipping;
- Respond to customer questions;
- Process returns and refunds;
- Provide customer support;
- Prevent fraudulent transactions;
- Investigate suspicious activity;
- Maintain website security;
- Improve website functionality;
- Analyze website performance;
- Maintain accounting and transaction records;
- Resolve disputes;
- Comply with legal obligations; and
- Protect our customers, business, property, and systems.
Florida's current privacy framework includes a data-minimization principle requiring covered controllers to limit collection to information that is adequate, relevant, and reasonably necessary for disclosed purposes.
3. Order and Transaction Information
We may maintain records concerning:
- Products purchased;
- Order number;
- Order date;
- Order value;
- Shipping information;
- Payment status;
- Refunds;
- Returns;
- Customer communications; and
- Delivery status.
This information helps us maintain accurate business records and provide customer service.
4. Payment Information
Payments may be processed through third-party payment providers.
We may receive transaction information necessary to confirm and reconcile an order. Full payment credentials may be processed directly by the applicable payment provider rather than stored by us.
Customers should review the privacy practices of their selected payment provider for additional information.
5. Cookies and Similar Technologies
The website may use cookies, local storage, pixels, analytics technologies, or similar tools.
These technologies may help us:
- Keep the website operating properly;
- Maintain shopping functionality;
- Remember certain preferences;
- Understand traffic patterns;
- Improve website performance;
- Diagnose technical issues; and
- Support fraud prevention and security.
You may be able to control certain cookies through browser settings. Disabling some technologies may affect website functionality.
6. Service Providers
We may share information with third-party service providers that help operate our business.
Such providers may assist with:
- Website hosting;
- E-commerce infrastructure;
- Payment processing;
- Shipping;
- Order fulfillment;
- Customer service;
- Email delivery;
- Analytics;
- Security;
- Fraud prevention; and
- Technical maintenance.
Information shared with these providers should be limited to what is reasonably necessary for their services or otherwise permitted by law.
7. Shipping Information
To deliver purchases, we may provide relevant information to shipping carriers or logistics providers.
This may include:
- Recipient name;
- Delivery address;
- Contact details;
- Order information; and
- Tracking information.
This disclosure allows the applicable provider to transport and deliver the order.
8. Legal Disclosures
We may disclose information when reasonably necessary to:
- Comply with applicable law;
- Respond to valid legal process;
- Respond to government requests;
- Investigate fraud;
- Protect our rights or property;
- Protect users or others;
- Enforce agreements; or
- Participate in legal proceedings.
9. Business Transactions
If the business is reorganized, merged, sold, acquired, financed, or otherwise transferred, personal information may be transferred as part of the applicable business transaction, subject to applicable law.
10. Data Security
We seek to maintain reasonable administrative, technical, and physical safeguards appropriate to the nature and volume of information handled by our business.
Florida Statutes §501.171 requires covered entities to take reasonable measures to protect and secure electronic data containing qualifying personal information.
We also recognize that no internet transmission, database, or electronic storage system can be guaranteed to be completely secure.
11. Security Incidents
If a qualifying security breach occurs, we will take reasonable steps to investigate, contain, remediate, and respond to the incident as required by applicable law.
Florida law contains specific requirements concerning notices to affected individuals and governmental authorities for qualifying security breaches.
12. Data Retention
We may retain personal information for as long as reasonably necessary for:
- Order fulfillment;
- Customer service;
- Returns and refunds;
- Accounting;
- Fraud prevention;
- Dispute resolution;
- Legal compliance; and
- Legitimate business recordkeeping.
When information is no longer reasonably necessary, we may delete, anonymize, aggregate, or securely dispose of it, subject to legal or operational retention requirements.
13. Children's Privacy
The website is intended for general consumers and is not designed to knowingly collect children's personal information in violation of applicable law.
A parent or legal guardian who believes a child has improperly provided personal information may contact:
14. Privacy Requests
Depending on applicable law, individuals may have rights concerning certain personal information, including applicable rights to access, correct, delete, or otherwise control personal data.
Requests may be submitted to:
We may take reasonable steps to verify the identity and authority of a person making a privacy request.
15. Marketing Communications
We may send transactional communications concerning orders, shipping, returns, refunds, customer service, security, or important policy changes.
Where promotional communications are provided, applicable consent and opt-out requirements will be respected.
16. Third-Party Websites
Our website may contain links to third-party websites.
Those websites operate independently and may maintain their own privacy policies, security practices, and terms.
We encourage visitors to review third-party policies before providing personal information to those websites.
17. Changes to This Privacy Policy
We may update this Privacy Policy when our business operations, technology, products, services, or legal requirements change.
The revised version will be posted on the website with a new “Last Updated” date.
18. Contact
CFE HEALTH HOLDING I INC
3399 NW 72 Avenue, Suite 125
Miami, FL 33122
United States
PRESTON SIMASINGH
[email protected]